Comprehensive privacy notice
Privacy notice
This is an English translation for convenience. The Spanish version prevails.
1. Data controller
Axentra Solutions (“Axentra”), the developer of OmniSight, operating www.axentrasolutions.com, is responsible for processing your personal data under Mexico's Federal Law on the Protection of Personal Data Held by Private Parties and other applicable regulations.
Privacy contact: privacidad@axentrasolutions.com.
2. Personal data we process
When you fill in the pilot request form on getomnisight.com we collect your name, institution, job title, phone number and work email. These are identification and contact data. We do not request sensitive personal data on this site.
When you browse the site, our hosting provider automatically logs technical data such as IP address, browser type, date and time of access, and pages visited, for security and operational purposes. The site does not use advertising cookies or third-party analytics tools.
3. Purposes
Primary purposes (needed to handle your request):
- Contacting you to follow up on your pilot or information request.
- Assessing, planning and coordinating the pilot with your institution.
- Preparing technical and commercial proposals related to OmniSight.
Secondary purposes (not required; you may opt out):
- Sending you information about new OmniSight features, events and news.
If you do not want your data used for secondary purposes, write to the privacy contact. Opting out will not affect how we handle your request.
4. Video and data processed during a pilot
During a pilot or deployment, OmniSight is installed on the institution's own servers and video is processed there. That processing (including images of people and license plates) is carried out by the institution as data controller, under its own legal framework and privacy notice, and is governed by the agreement signed with it. This notice only covers data we collect through this website.
5. Transfers and processors
We do not sell your data or share it with third parties for their own purposes. To run the site and the form we use providers acting as processors on Axentra's behalf, such as web hosting, email delivery and customer relationship management (CRM) services, some of them located outside Mexico. Your data may only be transferred without your consent where the law allows it, for example when required by a competent authority.
6. ARCO rights and withdrawing consent
You have the right to access, rectify and cancel your data, or to object to its processing (ARCO rights), and to withdraw your consent. To do so, send a request to privacidad@axentrasolutions.com including:
- Your name and a way to send you our reply.
- A document proving your identity or, where applicable, that of your representative.
- A clear description of the data and the right you wish to exercise.
We will reply within 20 business days and, if your request is granted, carry it out within the following 15 business days.
7. Retention and security
We keep your data for as long as needed to handle your request and any resulting relationship, then block and delete it as required by law. We apply administrative, technical and physical safeguards to protect it against damage, loss, alteration or unauthorized access.
8. Changes to this notice
We may update this notice. Any change will be published on this page with the date of the last update.
9. Authority
If you believe your right to personal data protection has been violated, you may contact the competent data protection authority in Mexico.